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DUO AUTHENTICATION: 

If you are a first time user of our online checkout service, you must login one time to become registered in the system. If you are required to login to SJSU ONE with a DUO dual authentication code, you must ensure that you have your Key fob or Mobile app available in order to check out equipment. 

These items are closed for repair:

Viewing rooms 1 & 3 (2 is available)

• Edit Room Checkout (Adobe Editing Suite)

• Video Dubbing Room

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Policies

POLICY OVERVIEW

• A CURRENT TOWER ID MUST BE PRESENTED AT CHECKOUT (must be scannable)
• For 1st time bookings, you will need your DUO authentication fob/code if required by SJSU
• 2 Day checkout for most items (48 hrs)
• All items must be returned on time to avoid a 12 month restriction.
• Only one video or audio playback or recording device is permitted per checkout.
  (ie: You may not check out more than one camera, or PA system)
• Equipment checkout is for academic events only.
• Customers may not checkout equipment for usage by another person or organization.
• Students must be currently enrolled in classes and able to provide their course name/number & contact information upon check-out.
• Customers must agree to an end-user agreement stating that the equipment will be safe, secure, and returned in the same condition.
• If the loaner equipment is lost, stolen, damaged, or the checkout term is being abused, the customer will be restricted from accessing loaner equipment for 12 months.
• If the loaner equipment is stolen, a UPD report must be filed and a copy provided to the equipment loaning Service Manager. A UPD officer will contact the responsible party.
• IMS staff may contact customers regarding equipment checkouts, via any contact method provided by SJSU or at checkout.

FAIR CHANCE POLICY STRICTLY ENFORCED

If a booking has an excessive amount of equipment, which may prohibit others to successfully teach a class or complete an assigned project on time, we reserve the right to edit the booking to ensure equipment is available and accessible for others.

WEEKEND CHECKOUT

Thursdays: Items checked out on Thursdays must be returned on the following Monday at or before the exact time of checkout.
Fridays: Items checked out on Fridays must be returned on the following Monday at or before the exact time of checkout.
There is no checkout during Spring & Winter Break

CHECKOUT RENEWALS - General

• If more time is needed to complete your project, you may call to request a renewal. If the item is not booked by someone else, you may renew the checkout for 1 more day.
• For HD & DSLR Cameras please see section below.

- PA SYSTEMS

• No checkout for off campus or fraternal organization events.
• No student may check out PA Speaker systems over night.

- HD & DSLR CAMERAS - Checkout & Renewals (FAIR CHANCE POLICY Cont.)

• Due to the popularity of DSLR cameras, depending on availability, a customer is allowed 2 checkouts a week, separated by 24 hours (1 day).
• Renewals: HD & DLSR Cameras may not be extended to ensure that the next customer's booking will not be missed.
• If the HD Camera/DLSR et al, is not returned before or at the exact time & date it is due, the customer will be restriced from checking out equipment for 12 months.